MOC 55342 Supporting and Troubleshooting Windows 11 (Workshop)
Dieser viertägige Kurs vermittelt den Teilnehmern die Kenntnisse und Fähigkeiten, um Windows 11 Desktops und Geräte in einer lokalen Windows Server Active Directory-Domänenumgebung zu supporten und Fehler zu beheben. Zu den Kursthemen gehören unter anderem wichtige Windows 11 Features und deren Verwendung sowie Fehlerbehebung in einer Active-Directory-Umgebung.
Teilnahmegebühren:
Introducing Windows 11
Overview of Windows 11
New features in Windows 11
Highlight significant changes from Windows 10
Brief overview of UI changes
Includes overview of system architecture, including both Linux and Android subsystems
Troubleshooting installation and deployment
Overview of required hardware, identifying differences from Windows 10
Describe common reasons why devices cannot upgrade to Windows 11
Recommendations for typical troubleshooting procedures
Introduction to troubleshooting tools
Task Manager
Resource Monitor
Performance Monitor
Review of revised Settings app
Administering Windows 11 remotely
Overview of administration tools
Using Remote Desktop
Using Quick Assist
Using Windows Admin Center
Introduction to Windows PowerShell
Remoting with Windows PowerShell
Enabling PowerShell Remoting
Trusted hosts
Introduction to provisioning
Troubleshooting startup and performing system recovery
Overview of the Windows 11 Recovery Environment
Configuring the Registry
Troubleshooting startup settings
Recovering BitLocker-protected drives
Troubleshooting OS service Issues
Recovering a computer
Troubleshooting devices and device drivers
Overview of hardware troubleshooting
Group Policy settings than can control/inhibit hardware installation
Troubleshooting device driver failures
Configuring and troubleshooting network connectivity
Identifying incorrectly configured network and TCP/IP settings
Overview of IPv4 subnet addressing to help identify incorrectly configured devices
Determining Network Settings
Troubleshooting network connectivity
Troubleshooting name resolution
Overview of remote access
Troubleshooting issues with VPN connectivity
Troubleshooting Group Policy
Overview of Group Policy
Resolving client-configuration failures and GPO application issues
Configuring and Troubleshooting Security Settings
Overview of:
Secure Boot, Trusted Boot, Measured Boot
UEFI settings
TPM requirements
Implementing network security with Windows Defender Firewall and Windows Defender Firewall with Advanced Security
Implementing Credential Guard, Exploit Guard, and Application Guard
Configuring Windows Hello
Troubleshooting sign-in issues
Configuring and Troubleshooting User State
Troubleshooting the application of user settings
Configuring and troubleshooting UE-V
Configuring and troubleshooting Folder Redirection
Configuring and Troubleshooting Resource Access
Troubleshooting file permissions issues
Troubleshooting issues with printers
Performing File Recovery in Windows 11
Troubleshooting applications
Troubleshooting desktop apps
Managing Universal Windows apps
Overview of Application Control
Troubleshooting AppLocker Policy application
Troubleshooting application compatibility Issues
Configuring Kiosk mode
Maintaining Windows 11
Monitoring and troubleshooting Computer Performance
Overview of Windows Update
Configuring Windows Update for Business
Troubleshooting Windows updates
Für diesen Kurs sollten die Kursteilnehmer folgende Vorkenntnisse mitbringen:
Kenntnisse im Bereich Netzwerk, einschließlich TCP/IP, UDP und DNS
Kenntnisse zu den Prinzipien der Microsoft-Active-Directory-Domain-Services (A
Dieser Kurs richtet sich an Desktopsupporttechniker, die für die Betreuung von Domänen eingebundenen Windows 11 Desktops verantwortlich sind.
- Workshop in Anlehnung an den ehemaligen Microsoft-Kurs
- Getränke und Snacks sind im Seminarpreis enthalten.
Teilnahmegebühren: